This is the privacy statement of Serious Climbing Ltd for the purposes of complying with the Data Protection Acts 1988 and 2003 (“the Data Protection Acts”) and the European Communities (Electronic Communications Networks and Services) (Data Protection and Privacy) Regulations 2003 as amended by the European Communities (Electronic Communications Networks and Services) (Data Protection and Privacy) (Amendment) Regulations 2008. By visiting this website you are deemed to be on notice of, and to agree with, the manner in which we collect and process personal data which we receive via this website. If you do not agree with the manner in which we collect and process personal data you should leave this website now and you should not revisit it.
Our Policy on Data Protection
We fully respect your right to privacy, and will not collect any personal information about you on this website without your clear permission. Any personal information which you volunteer to us will be treated with the highest standards of security and confidentiality in full compliance with the provisions of the Data Protection Acts. We do not collect any personal data about you on this website, apart from information which you volunteer, whether by using our online forms, our e-mail subscription list or otherwise. Any information which you provide in this way will not be made available to any third parties unless we have received your express permission in this regard before doing so or unless we are obliged by law to pass on any such information. We may use data which you have submitted to us for statistical, market research, search engine optimisation (“SEO”) or promotional purposes. However, if we do use any of your data in any of these ways we will ensure that it will not be possible for any third party to identify the data as being attributable to you.
Obtaining Copies of Your Data
Unless your right of access to the data which you have requested is restricted by section 5 of the Data Protection Acts, on request, we will supply copies of any personal data relating to you which we have received from you via this website. We are entitled to destroy any personal data which you submit to us at our discretion. In the event that we have destroyed any personal data which you have supplied to us we will not have any obligation to supply you with copies of this destroyed data. If you wish to obtain copies of any personal data which we hold, you must write to us at 80 Station Road, Cardiff, CF142FG, or e-mail us at [email protected] You should include any personal identifiers which you supplied earlier via the website (such as your name, address, phone number, e-mail address etc.).
If you make a request in respect of your personal data we will comply with this request within forty days of receiving it in writing.
Correcting Inaccurate Information
If you discover that we hold inaccurate information about you, you can request us to correct that information. Any such request must be in writing and should be transmitted to us either by post or by email at the addresses referred to above.
Deleting Your Data
In certain circumstances you may also request that data which you have supplied to us via the website be deleted. If you wish to request a deletion, you will be expected to identify some contravention of data protection law in the manner in which we have processed the data which you require to be deleted. If you are concerned about how personal data are processed via this website, please do not hesitate to bring such concerns to our attention.
Right to Communicate
If you provide us with any postal or email address, we may communicate with you by post or email to provide you with promotional information regarding the products and services which we provide. If you do not want to receive such information from us you must notify us of this in writing, either by post or email, at the addresses mentioned earlier.
Technical Details Recorded via This Website
As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers. We will make no attempt to identify individual visitors to our website, or to associate the technical details listed above with any individual. It is our policy never to disclose such technical information in respect of individual website visitors to any third party (apart from our internet service provider and persons providing SEO services on our behalf, who record such data on our behalf and who are bound by confidentiality provisions in this regard), unless obliged to disclose such information by a rule of law or unless we believe that our website is being visited for the purpose of committing an offence. The technical information will be used only by us, and only for statistical, market research, SEO and other administrative purposes. Technical details which we cannot associate with any identifiable individual do not constitute “personal data” for the purposes of the Data Protection Acts and we will therefore not be obliged to comply with a request for copies of any such data.
Interception by Third Parties
While we will treat any personal data received from you in accordance with the terms set out in this privacy statement and we will take all reasonable steps to store the data securely, we cannot ensure that your data is not intercepted by third parties in the course of being transmitted to us. In the event that any information is intercepted when being transmitted to us via the internet we will bear no responsibility or liability to you for the manner in which any such intercepted data is used by any third parties.
Your payment details are not stored in our database, and are processed through our secure Payment Gateway partner, utilizing the secure checkout process on our site.
Changes to Our Policy